Billing Terms and Condition

Effective Date: Nov 15th, 2024

Welcome to Coco Déesse! By placing an order on our website, you agree to the following billing terms and conditions. Please review them carefully before making a purchase.


1. General Information

All transactions made on the Coco Déesse website are subject to these billing terms and conditions.

  • Business Name: Coco Déesse
  • Address: 11582 SW Village Pkwy #1352, Port Saint Lucie, FL 34987, United States
  • Contact Email: support@cocodeesse.com

2. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • Online Payment Services (e.g., PayPal, if applicable)

Payments must be made in U.S. Dollars.


3. Pricing

  • Currency: All prices are listed in U.S. Dollars (USD).
  • Accuracy: We strive to ensure accurate pricing, but errors may occur. If we discover an error in the price of your order, we will notify you as soon as possible and give you the option to confirm the order at the correct price or cancel it.

4. Billing Information

Customers must provide accurate and complete billing information during checkout, including:

  • Name
  • Billing Address
  • Payment Details

Failure to provide accurate information may result in delays or cancellation of your order.


5. Payment Authorization

By submitting payment information, you authorize Coco Déesse to charge the specified amount to your selected payment method.


6. Taxes

Applicable sales tax will be calculated and added to your order total based on your shipping address and local tax laws.


7. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email detailing your purchase. If you do not receive this email, please contact us at [Insert Email].


8. Refunds

Refunds will only be issued for approved returns as outlined in our [Return & Refund Policy]. Approved refunds will be credited to the original payment method within 7-10 business days after processing.


9. Chargebacks

Filing a chargeback without first contacting us to resolve the issue may result in additional investigation and delays in resolving your dispute.


10. Fraud Prevention

To protect against fraudulent transactions, we reserve the right to refuse or cancel orders if fraud or unauthorized activity is suspected.


11. Changes to Terms

We may update these billing terms and conditions from time to time. Changes will be effective upon posting on our website.


12. Contact Us

If you have questions about these billing terms and conditions, please contact us:
Coco Déesse
11582 SW Village Pkwy #1352, Port Saint Lucie, FL 34987, United States
Email: support@cocodeesse.com

Thank you for shopping with Coco Déesse!

Cruelty Free

We are proud to offer products that are 100% cruelty-free. We never test our products on animals, ensuring that every item is made with care and compassion. Enjoy the benefits of our high-quality, ethical hair care solutions with confidence!

Chemical Free

We are proud to offer products that are completely free from harsh chemicals. Our formulations are made with natural, nourishing ingredients designed to promote healthy, vibrant hair without the use of harmful additives. Trust us to provide you with safe, effective hair care solutions that are kind to your hair and scalp.

100% Natural

We believe in the power of nature. Our products are 100% natural, crafted with carefully selected ingredients to nourish, strengthen, and promote healthy hair. No harsh chemicals—just pure, effective goodness for your hair, from root to tip.

Handmade

all of our products are carefully handmade with love and precision. We take pride in crafting each item using high-quality, natural ingredients to ensure the best results for your hair. Every product is created with attention to detail, ensuring you receive only the finest care for your hair.